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Delivery Policy

Free shipping is available for purchases over HKD$800 or above, and a shipping fee of HKD$80 will be charged for less than HKD$800.

Fixed address only: Locations include Hong Kong, Kowloon, New Territories and Tung ChungExcept for the following places:

1) Restricted area
2) Outlying islands -Including Discovery Bay
3) Lo Wu, Sha Tau Kok, Sha Tau Kok Highway to the east of Hung Ling roundabout, Man Kam To,
Ta Kwu Ling, Hok Tau and Lu Pak Tam Chung,Hoi Ha Wan, Po Toi O, Yung Shue O, Tai Temple and other remote areas, etc.

When the goods are delivered, the receipt must be confirmed.
If no one signs for the goods when they arrive at the delivery address, a delivery fee of HKD$80 will be charged for re-delivery.

In the event of typhoon signal No. 8 or above, black rainstorm warning, road closures, strikes or any circumstances beyond Wine Wine's control on the day of delivery,

Delivery service time may be delayed, colleagues will contact customers to change the delivery date.

All delivery dates and times are estimated delivery dates and times.

Wine Wine cannot be held responsible for any loss or damage caused by any delay in delivery.

In case of any dispute, Wine Wine has the final decision.